Shipping policy

The time we need to prepare your order varies, please refer to the individual Product Pages/ Shipping Section. Once your order is shipped, it should be with you within 3-5 Days for Ground Shipping in Canada and U.S. and may take up to 10 business days with international orders. This is valid for all items and all orders.

Some larger products and/or fragile products are shipped via furniture carriers to give you the best possible delivery experience. These might take anywhere between 3 days to 15 days in transit depending on your Zip Code. 

After your order is processed, you will receive an email containing a tracking number and confirming that your package has been sent.

The delivery and shipping are handled by third parties such as FedEx, TNT, USPS, UPS, DHL, or Furniture Carrier companies depending on the region and country.

The U.S.A - Free Shipping:

All orders are subject to our Free Shipping Guarantee, meaning all purchases are inclusive of free shipping to 48 contiguous states. Shipping fees are included on all 48 contiguous states. We are unable to deliver to P.O. Boxes or A.P.O. boxes at the moment.

The United Kingdom:

For orders to the United Kingdom, we offer free shipping, but on some occasions there might be duties, additional handling fees or etc. You may be subject to customs tax or additional handling costs by the carrier such as Fedex or UPS, which are at customers' responsibility. Ethnik Living will not take any responsibility for additional fees associated with the delivery of international orders. We offer free returns on orders that are shipped to the United Kingdom.

Canada:

For orders to Canada, we offer free shipping but on some occasions there might be duties, additional handling fees or etc. You may be subject to customs tax or additional handling costs by the carrier such as Fedex or UPS, which are at customers' responsibility. Ethnik Living will not take any responsibility for additional fees associated with the delivery of international orders. We offer free returns on orders that are shipped to Canada

 

Rest of the World:

At the moment, we only ship to the countries mentioned above. If you have interest in our products, we would be more than happy to help you with arranging delivery to your address. In such a case, please contact us at info@ethnikliving.com.

Damage Claims:

If the item arrives damaged or defective, please contact us immediately so that we can arrange a return and resend a new one. In such case, contact must be made within 48 hours of delivery by the customer via our returns portal